FAQs

Why should I consider balloon decor for my next event?

Have you ever walked into a party space that had balloon decor? I bet you smiled! Balloons make people happy. Balloons let the party goers know that a party is about to take place. They truly transform the party space! Balloons can be used to embellish casual events like kids parties and they can also be used for more elegant events. If you would like to know how balloons can enhance your event, call one of our party stylists today!

How can I hire a decorator from your company?

You can email us at …………….or complete the contact form so that we can discuss your event decor needs.

How far in advance should I place my order?

We strongly recommend that you call two weeks in advance.

Is there a charge for delivery, set-up and break-down?

Yes. The delivery charge is based on location. The set-up fee is based on the decorations you order. Break-down is optional. However, if you are renting balloon poles they must be available for pick-up after your event. If the poles are not available or damaged in any way, you will be charged an additional fee. Contact one of our representatives for more information.

Who will set up my decorations and how long will it take?

The size of the design team depends on the size of your order. One to five team members may be present to complete your decor scheme. The size of your order also depends on the time it takes to complete your decor scheme. Building your decor scheme can take from one to four hours.

How and when do I pay for my balloon/decor order?

You must pay a 50% deposit before you order is placed. The remaining balance is due on the day of the event. You must cancel your order 72 hours before you event, however the deposit is nonrefundable. Payments can be made by cash, check, credit card, or money order.

Is it true that there is a helium shortage?

Yes, it is true that there is a helium shortage. Although there is a shortage, designers in the balloon decor industry still have access to helium. Please be aware that the prices for helium designs will be adjusted based on the rising cost of helium. There are also many air filled designs that can be created by the Creative Party Designs team. Contact us today for more information.

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